Yes, we offer theme upgrades as part of our Managed Website Maintenance Plan. Our plan includes regular updates to your website's theme to ensure that it remains up-to-date with the latest security features and function...

Standard Support typically refers to ongoing technical support and maintenance to ensure that a website remains functional, secure, and up-to-date. This support can include tasks such as updating core and plugins, fixin...

As a website maintenance and management company, we provide hosting support for a variety of popular hosting panels such as cPanel, WHM, VestaCP, Plesk Panel, and others. Our team of experts is well-versed in handling h...

As a website maintenance and management company, we do not provide support for cloud servers such as AWS Cloud or Google Cloud within our maintenance plans. Our focus is primarily on maintaining and managing websites ho...

As a website maintenance and management company, we do cover new plugin implementation as part of our maintenance scope. Our team of experts can assist you in identifying and installing new plugins to enhance the functi...

As a website maintenance and management company, we do have a dedicated pool of team members who are experts in their respective fields. However, our resource plan is a shared resource plan, which means that our team me...

As a website maintenance and management company, we do not provide on-call support as a standard service. However, we do provide support via phone call for specific support tickets that you have raised if required. Our...

As a website maintenance and management company, we do not provide support through WhatsApp. While WhatsApp may be a popular messaging app, it is not a standard business communication channel and should be avoided when...

As a website maintenance and management company, we understand that sometimes our customers may reach their website edit cap and require additional edits to their website. In such a situation, we offer an addon website...

As a website maintenance and management company, we offer an Extended Support service that goes beyond the website environment to address various issues that may affect your website's performance, security, and visibili...

As a website maintenance and management company, our maintenance plans are primarily focused on maintaining and managing your existing website pages. While we do offer website design services, they are typically not inc...

As a website maintenance and management company, we offer Domain & Hosting Support to help you manage your website's domain name and hosting platform. Our support includes assistance with domain name server (DNS) ma...

As a website maintenance and management company, we understand that managing third-party communication with service providers such as Godaddy, BigRock, Hostinger, and others can be time-consuming and complex. That's why...

As a website maintenance and management company, we understand the importance of website performance and security. CDN (Content Delivery Network) implementation is one of the strategies we use to improve website perform...

As a website maintenance and management company, we understand the importance of having a staging environment to test changes to your website before deploying them to the live site. Staging server setup is an important...

As a website maintenance and management company, we understand that sometimes our customers require design customizations to their websites. Therefore, we do offer design customization support as part of our maintenance...

As a website maintenance and management company, we do offer customizable plans to meet the unique needs of our customers. However, we cannot remove essential features from our existing plans as these features are criti...

As a website maintenance and management company, we use a ticket management system for our support services. When you raise a ticket, it is automatically assigned to one of our support representatives based on the compl...

As a website maintenance and management company, we do not provide on-premise support or in-person meetings. We offer consultations and meetings through online platforms such as Google Meet or Zoom Meet sessions....

As a website maintenance and management company, we provide various reports as part of our program to keep you informed about the performance and status of your website. These reports include:...

As a website maintenance and management company, we provide our customers with multiple ways to access and manage our services. While our mobile apps offer the convenience of managing your services on-the-go, they are n...

As a website maintenance and management company, our standard support hours are from Monday to Friday, 10:00 am to 6:00 pm IST (Indian Standard Time). During these hours, you can reach out to us through our support chan...

As a website maintenance and management company, we understand that website issues can occur outside of regular business hours, and we offer different levels of support to address these issues....

As a website maintenance and management company, we understand the importance of keeping your website updated and secure. We generally update website plugins and core once a month to ensure that your website stays up-to...

As a website maintenance and management company, we understand that website security is of utmost importance to our customers. We take several measures to ensure the security of your website....

As a website maintenance and management company, we understand the importance of having regular backups of your website in case of any unforeseen events or issues. We do offer on-deman...

As a website maintenance and management company, we understand the importance of having regular backups of your website in case of any unforeseen events or issues. We offer various bac...

As a website maintenance and management company, we understand that website downtime can be a frustrating and potentially costly issue for our customers. If your website goes down, our...

As a website maintenance and management company, we understand the importance of website performance optimization for providing a better user experience and improving website ranking on search engines....

We offer two primary methods for customers to contact us for support: Ticket Management System: We provide a ticket management system where you...

Yes, as a website maintenance and management company, we offer website design and development services. Whether you are looking for a fresh new web design or need help with a one-time add-on task, our team of experience...

Yes, we can definitely help you with search engine optimization (SEO) services. Our company has a dedicated team of SEO experts who specialize in improving the visibility and ranking of websites on search engines like G...

The time it takes to complete website updates or changes can vary depending on the complexity and volume of the task. For minor updates, such as changing text or images on a page, the turnaround time can be relatively q...

Yes, we do provide website hosting services. We understand that website hosting is a critical component of website management, and we offer reliable and secure hosting solutions to ensure that your website is always acc...

Yes, we do offer website analytics and reporting as part of our website maintenance and management services. We understand the importance of tracking website performance and user behavior to make informed decisions and...

Our process for onboarding new clients is designed to ensure that we have a comprehensive understanding of your website and its requirements so that we can provide the best possible maintenance and management services....

Yes, we understand the importance of confidentiality when it comes to your business and are happy to sign a Non-Disclosure Agreement (NDA) to protect your confidential information. We have a standard NDA available on ou...

Yes, we are experienced in providing website maintenance and management services for a wide range of CMS platforms, including WordPress, OpenCart, Magento, PrestaShop, Wix, Shopify, Drupal, and more....

As a website maintenance and management company, we track a wide range of website performance metrics to ensure that your website is performing optimally. Some of the key performance metrics that we track and report on...

Certainly, we can provide website hosting recommendations and support based on your website's traffic and resource consumption. The hosting configuration for your website should be able to handle your traffic and resour...

Yes, we can definitely help you migrate your website to a new hosting provider. Website migration can be a complex process that requires expertise in website management and technical knowledge of the hosting platforms i...