As a website maintenance and management company, we do not provide on-call support as a standard service. However, we do provide support via phone call for specific support tickets that you have raised if required. Our standard mode of communication is through the support ticket system where you can raise your issues or queries and receive a response from our team. We believe that using a support ticket system is the most efficient and effective way to manage support requests as it allows us to keep track of all communication and progress toward a resolution.
If you have any urgent or critical issues that require immediate attention, you can mention this in your support ticket, and we will prioritize your request accordingly. Our team is committed to providing timely and effective support, and we will do our best to resolve your issues as quickly as possible.
Please let us know if you have any further questions or concerns, and we will be happy to assist you.