Standard Support typically refers to ongoing technical support and maintenance to ensure that a website remains functional, secure, and up-to-date. This support can include tasks such as updating core and plugins, fixing bugs and errors, and providing customer service for issues related to website functionality. Primarily it focuses on technical maintenance and troubleshooting.
Search Knowledge Base Articles
What is Standard Support?
Did you find this article useful?
Related Articles
-
Do you upgrade the theme within the maintenance scope?
Yes, we offer theme upgrades as part of our Managed Website Maintenance Plan. Our plan includes regu... -
What kind of hosting support do you provide?
As a website maintenance and management company, we provide hosting support for a variety of popular... -
Do you support AWS or Google Cloud Server Support within the Maintenance?
As a website maintenance and management company, we do not provide support for cloud servers such as... -
Do you cover new plugin implementation within the maintenance scope?
As a website maintenance and management company, we do cover new plugin implementation as part of ou... -
Will you allocate dedicated team members to my website?
As a website maintenance and management company, we do have a dedicated pool of team members who are...