As a website maintenance and management company, we do have a dedicated pool of team members who are experts in their respective fields. However, our resource plan is a shared resource plan, which means that our team members are shared across multiple clients.
While we do not allocate dedicated team members to individual clients, we have a process in place to ensure that each ticket is assigned to the right technical person. This helps to ensure that the appropriate expertise is applied to each ticket, and that all issues are addressed in a timely and efficient manner.
Our team members are highly skilled and experienced in website maintenance and management, and we are committed to providing high-quality service to all of our clients. We take pride in our ability to quickly and effectively resolve issues, and to provide ongoing support to help our clients achieve their business goals.
If you have any further questions or concerns, please do not hesitate to reach out to us. We would be happy to discuss your specific needs and help determine the best solution for your business.