Our process for onboarding new clients is designed to ensure that we have a comprehensive understanding of your website and its requirements so that we can provide the best possible maintenance and management services.
Once we have received access credentials for your website, we will begin the onboarding process. Our onboarding checklist typically includes the following steps:
- Complete backup: We will take a complete backup of your website to ensure that we have a copy of your website in case anything goes wrong during the onboarding process.
- Security optimization: We will optimize your website's security settings to ensure that it is protected from potential security threats.
- Speed optimization: We will optimize your website's speed to ensure that it loads quickly and provides a positive user experience.
- Uptime monitoring setup: We will set up uptime monitoring to ensure that we are immediately notified of any website downtime.
- Auto backup setup: We will set up an automatic backup system to ensure that your website's data is regularly backed up.
- SSL and domain expiry monitoring setup: We will set up SSL and domain expiry monitoring to ensure that your website's security certificate and domain registration are up-to-date.
Once we have completed the onboarding checklist, we will share an onboarding completion report with you that summarizes the work we have done and provides recommendations for ongoing website maintenance and management.
We strive to make the onboarding process as smooth and efficient as possible so that we can quickly begin providing quality website maintenance and management services.