Stop Patching Your Website at Midnight. Let Engineers Handle Everything.
Website Maintenance Services - Managed Care for Business-Critical Websites
24×7 firewall, daily AWS backups, uptime monitoring, SEO health, and engineer-led human support — bundled into one predictable monthly contract.
What You Get with WebX Maintenance
A unified maintenance program that combines security, backups, monitoring, performance, SEO, and human support - managed by Aarav Infotech engineers and reported in a single monthly PDF.
Most maintenance providers stitch together third-party tools, hand you a stack of dashboards, and call it a service. WebX is different. We run a single engineer-led operation across every layer of your site.
A 24×7 Web Application Firewall blocks XSS, SQL injection, brute-force attempts, and malicious bots - every day of the year. Automated scanners (ThreatRadar, WebVitals, SEOReady, LinkAudit) inspect security posture, performance, SEO health, and broken links on schedules that match your tier — Standard checks for Starter / Standard, Premium for Grow / Manage.
SiteVault pushes encrypted file and database backups to AWS S3 - completely independent of your hosting server, immune to host failure, ransomware, or account compromise. NitruxCDN delivers your site from 70+ edge locations worldwide, included on every plan with unlimited bandwidth under Fair Use.
Continuous uptime monitoring catches downtime in 1–5 minute intervals, and our team responds - you do not need to monitor alerts yourself. SSL certificates and domain renewals are tracked at 30 / 15 / 7 / 3 / 1 days before expiry. Blacklist monitoring covers Spamhaus and major RBL providers.
On top of all of that, you get real human Content Edits and Support Hours every month, ticket and email support via your dedicated client portal, scheduled video calls, a Quarterly Business Review on Manage, and a single unified Monthly Health Report by the 5th of every month.
You stop paying for plugin licenses, monitoring tools, backup services, and CDN credits separately - and you stop chasing five different vendors when something breaks. One contract. One bill. One dashboard. One accountable engineering team.
Security First
24×7 WAF, daily malware scanning, custom firewall rules, and engineer-led malware removal - all included.
Backups That Survive Disasters
AES-256 encrypted backups on AWS S3, independent of your host, with one-click restore and a pre-restore safety snapshot.
Always-On Monitoring
5 minute uptime checks, SSL & domain expiry alerts, blacklist monitoring - actioned by our team, not by you.
Speed on Day One
Global CDN across 70+ edges, image compression, WebP conversion, and Core Web Vitals work - bundled, not addon.
Real Engineers, Real Response
Named human responders, 4–24 hour standard response, dedicated AM on Manage, video calls included on every plan.
One Report. One Source of Truth
Unified Monthly Health Report by the 5th - uptime, security, performance, SEO, traffic, tickets, and edits in PDF formats.
What's Included on Every Plan
ThreatRadar - Continuous Security Scanning
Automated security checks across SSL/TLS, headers, cookies, server config, and platform vulnerabilities - flagged and remediated by engineers.
SiteVault - AWS S3 Encrypted Backups
AES-256 encrypted file and database backups stored on AWS S3 - independent of your hosting server, with one-click restore.
WebVitals + NitruxCDN - Performance & Speed
Lighthouse audits, Core Web Vitals monitoring, regression alerts, and a global CDN delivering your site from 70+ edge locations.
SEOReady + LinkAudit + GSConsole - SEO Health
Continuous SEO scanning, Google Search Console monitoring, broken link detection, and indexing / canonical inspection on priority URLs.
Uptime, SSL & Domain Monitoring
5 minute uptime checks, SSL & domain expiry alerts, blacklist monitoring, and incident logging - handled by our team, not by you.
Real Human Edits, Support Hours & Reports
Content Edits, Support Hours, video calls, dedicated Account Manager on Manage, and a single unified Monthly Health Report by the 5th of every month.
Full Maintenance Checklist (45+ Activities Across Every Plan)
Pricing Plans
Choose the plan that works best for you.
Starter
Small business owners and solo founders whose website needs basic professional care.
Standard
Growing businesses and active websites that need consistent professional maintenance every month.
Grow
Revenue-critical websites, eCommerce stores, and businesses where the website directly affects income.
Manage
Large businesses, listed companies, and high-traffic sites that need a fully managed web presence.
Your First 7 Days With WebXSentry
Place Your Order & Share Access
Choose your plan, complete checkout, and share your website domain at the order info step. We email you a secure credentials portal - no plain-text passwords over email.
Onboarding Audit (Day 1–2)
Our engineers run a baseline audit across security, performance, SEO, and uptime. We document the technology stack, custom code, themes, plugins, and any flagged risks before any change is made.
Plan Activation & Agent Install (Day 2–3)
We install the maintenance agent or connect via cPanel / SFTP, activate ThreatRadar, WebVitals, SEOReady, LinkAudit, and uptime monitoring, and run the first SiteVault backup to AWS S3.
First Preventive Cycle (Day 3–7)
WordPress core, plugins, themes, and security hardening are applied (staging-tested on Manage). Your monthly Content Edits and Support Hours become available immediately.
First Monthly Report (5th of next month)
A unified Monthly Health Report - uptime, security, performance, SEO, traffic, tickets, and edits - lands in your inbox and your Client Portal. Schedule a video call to walk through it.
Yes. Monthly billing is fully month-to-month and can be cancelled at the end of the current cycle. Annual billing is a 12-month commitment paid upfront at the discounted rate. Refund Policy: Starter and Standard plans offer a first-month money-back guarantee.
WebXSentry replaces all of them with a single contract, a single bill, a single dashboard, and a single point of accountability - backed by an engineering team. Standalone tools do not run preventive cycles, do not chase third-party vendors when a payment gateway breaks, do not write Root Cause Analysis reports, and do not deliver a unified report you can hand to your CFO. You pay roughly the same total, but you get human ownership of outcomes.
The 4-hour response time on Manage is our standard response time, measured against the last 90-day attainment across active contracts. It is what we typically deliver, not a contractual SLA with service credits. A Guaranteed Response SLA with service credits on breach is available as an addon on Manage - request it during onboarding.
All backups are AES-256 encrypted and pushed to AWS S3, completely independent of your hosting server. A host failure, ransomware event, or hosting account compromise cannot touch your backup. One-click restore is available at any time, and an automatic pre-restore safety snapshot is taken before every restore. Typical full restore: under 30 minutes for sites up to 5 GB.
Yes. Engineer-led malware removal is included on every plan under Fair Use. Repeated infections within a 90-day window traceable to client-side issues - compromised credentials, unpatched custom code, cracked or nulled themes / plugins, or shared-hosting neighbour contamination — will trigger a root-cause engagement. The third or further incident in 90 days may be routed to Support Hours or a dedicated hardening engagement with your Account Manager.
A Content Edit is one completed content or design change with visible output on your site, up to 30 minutes of work. A single ticket may bundle several small changes (text tweak, image swap, CSS adjustment) as one Edit. Support Hours cover technical work outside of edits - bug fixes, plugin configuration, third-party integrations, server-side issues - billed in 15-minute blocks. New page builds, custom development, graphic design, and full migrations are scoped and quoted separately as project work.
PDF formats delivered by the 5th of every month - combining uptime, security scans, malware activity, firewall blocks, backup runs, performance scores, SEO health, broken links, GSC alerts, traffic stats (DataPulse / GA4), tickets resolved, Support Hours consumed, and Content Edits delivered. Reports are also available in your Client Portal at any time. Historical reports are retained for the life of the contract plus 24 months.
You will not find out the hard way. SSL alerts hit our team at 30 / 15 / 7 / 3 / 1 days before expiry, and we action the renewal proactively. Domain renewal alerts go out at 60 / 30 / 15 / 7 days - domain renewals require client authorisation, so we contact you with enough lead time.
Yes. Grow and Manage tiers add eCommerce-specific work - Order Process Verification (cart → checkout → payment → confirmation), checkout flow technical support, payment gateway liaison, and WooCommerce plugin oversight. eCommerce sites generate revenue every hour, so they get priority queue treatment and faster response.
No. WebXSentry runs on the WordPress Track and the All Platforms Track. WordPress Track covers WP Core, plugins, and themes monthly. All Platforms Track covers Drupal, vanilla PHP, custom CodeIgniter / Laravel / Node.js apps, Shopify, Wix, and modern JS frameworks (Next.js, Nuxt, Vue, React) - platform-specific updates are handled by the engineering team and draw from Support Hours for any major version upgrades.
We absorb the work without any handover gaps. Your existing plugins, monitoring tools, backup services, and CDN can be retained or replaced - whichever is cleaner. Aarav Infotech engineers run the audit on Day 1, and you can decommission redundant subscriptions once SiteVault, ThreatRadar, NitruxCDN, and uptime monitoring are live (typically Day 2–3). No site downtime during transition.
Yes. Aarav Infotech is a full-service digital company. WCAG 2.2 / VPAT accessibility audits, accessibility remediation, website redesign, eCommerce development, and custom WordPress development are scoped and quoted as separate project work. Maintenance clients get priority scheduling and a 10% loyalty discount on project work.
Service term begins on the date of subscription activation. Plans renew on the same calendar date each month or year unless cancelled.
Cancellations on monthly billing take effect at the end of the current billing cycle. Annual billing is a 12-month commitment paid upfront at the discounted rate.
Content Edits: one completed content or design change with visible output, up to 30 minutes of work. Allowance does not carry forward month-to-month. Overflow minutes draw from Support Hours.
Support Hours: technical work billed in 15-minute blocks. Project work - new page builds, custom development (PHP / JS / plugin authoring), graphic design, full migrations, redesigns - is scoped and quoted separately.
Backups: AES-256 encrypted, stored on AWS S3, independent of the hosting server. Storage included up to typical site size under Fair Use.
Malware Removal: included on every plan under Fair Use. Repeated infections within a 90-day window traceable to client-side issues (compromised credentials, nulled themes / plugins, unpatched custom code, shared-hosting neighbour contamination) trigger a root-cause engagement; the third or further incident in 90 days may be routed to Support Hours.
Uptime monitoring covers one website per contract. Subdomains, additional sites, and VPS server agents are quoted separately or included per tier as per the V11 plan sheet.
Standard Response and Completion times reflect the last 90-day attainment, measured in our ticketing system. Guaranteed Response SLA with service credits is available as an addon on Manage.
India billing attracts 18% GST. International billing is in USD or local currency as configured in OrderBox.
Refund Policy: First-month money-back guarantee on Starter and Standard plans only.
Intellectual Property: client retains full ownership of website content, code, and credentials. Aarav Infotech retains rights to internal tooling, agents, and reusable modules.
Confidentiality: all credentials are stored in our secure credentials portal - never transmitted in plain text over email.
Related Services
You might also be interested in these services.
Clients migrating DNS to Cloudflare, Route 53, or registrar DNS get a clean, verified transition with zero-downtime c...
End-to-end blacklist removal, we identify every listing, clean the cause, and file the review requests with each vendor.
Businesses switching hosts get a full website migration handled end to end, with files, database, email accounts, and...
Starter and Standard clients get a dedicated staging copy of their WordPress or WooCommerce site, so you can test cha...
A bundled program that combines cloud hosting, domain renewal, NitruxCDN, maintenance, security, accessibility, and e...
New
Faster page loads, lower hosting costs, and better SEO - through a complete one-time optimisation of your existing im...