Yes. Monthly subscriptions are fully month-to-month and can be cancelled or downgraded at the end of the current cycle with no early-termination fee. Annual subscriptions are a 12-month commitment paid at the discounted rate; renewal is your decision and we send reminders 60, 30, and 15 days before your term ends.

Yes. Your data remains yours at all times. Before cancellation we help you export emails (Google Takeout, IMAP), Drive files (download or transfer to another account), and calendars (.ics export) so nothing is left behind. Aarav Infotech does not gate or hold any client data.

Google direct gives you the licence and a self-serve admin console ÔÇö that is it. Aarav Infotech adds the India operations layer: GST-compliant invoicing with IGST captured for input tax credit, free DNS + MX + SPF/DKIM/DMARC setup within 24 hours, free migration assessment, lifetime Level-1 support for up to 50 users at no extra cost, and renewal management. The licence cost is competitive; the support that comes with it is the differentiator.

Level-1 support covers everyday admin operations and end-user assistance for the life of your subscription: adding and removing users, password resets, mailbox aliases and forwarders, basic Drive sharing and permissions, Meet and Calendar setup, mobile device configuration, signature setup, and basic troubleshooting. Reachable by phone call, AnyDesk remote control session, or via your client portal. Free for up to 50 users on every plan, no per-ticket cost.

Onboarding completes within 24 hours of order in the standard case. Day 1 work: domain ownership verification, MX records for mail delivery, SPF for sender authentication, DKIM for signing, DMARC for policy enforcement, user mailbox provisioning, alias and group setup, 2-step verification enforcement, and Admin Console handover with a walkthrough. Complex domains (multiple subdomains, existing email under partial migration, conflicting MX) may take 48 hours ÔÇö we will flag this before activation.

Yes. Aarav Infotech is an Indian-registered entity and every invoice is GST-compliant with IGST (or CGST/SGST for intra-state) captured cleanly, including the recipient GSTIN so you can claim input tax credit. Invoices are emailed within 24 hours of payment and also available in your client portal for download.

Yes. User counts can be increased or decreased mid-cycle. Additions pro-rate from the date of activation through the end of your current billing period. Removals release the licence at the end of the current period (Google does not refund mid-cycle, but the seat will not renew). We handle the licence move on the Workspace side; you do not need to touch the Admin Console.

Yes. We run a free migration assessment first to estimate mailbox sizes, source platform compatibility (Microsoft 365, Zoho, cPanel, on-prem Exchange, IMAP/POP), and any data quirks. Migrations run in the background with zero service interruption ÔÇö your old inbox stays live until the cutover. Emails, contacts, calendars, and shared folders are imported, and we verify counts at the end. Free on every plan.

Starter suits solopreneurs and micro-teams that mainly need professional email and 30 GB of storage. Standard suits growing SMBs and hybrid teams that need 2 TB pooled storage, meeting recording, and noise cancellation. Plus suits regulated and security-conscious firms that need Vault eDiscovery, advanced endpoint management, and 5 TB storage. Enterprise Plus suits large organisations that need unlimited users, DLP, S/MIME, data regions, and 1,000-participant Meet calls. If unsure, share team size and current pain points ÔÇö we will recommend the right tier on a 15-minute call.

Yes. Google Workspace is ISO 27001, ISO 27017, ISO 27018, SOC 1/2/3, and HIPAA-certified, and complies with India's DPDP Act expectations through standard contractual safeguards. On every plan you get 2-step verification, SAML SSO, basic endpoint management, audit logs, and Context-Aware Access (BeyondCorp). Plus and Enterprise add Vault, advanced endpoint management, DLP, S/MIME, and data regions for residency control (Enterprise). Aarav Infotech configures the security baseline during onboarding so you start secure on Day 1.

Yes ÔÇö we replicate them during migration. Aliases (sales@, support@, info@) are recreated on Workspace, forwarders are rebuilt as routing rules in the Admin Console, and signatures are imported with per-user customisation preserved. Group addresses (team@, all@) become Google Groups with the same membership. Nothing user-facing changes from your customer's point of view.

We run a parallel-run cutover so there is no downtime. Step 1: provision Workspace alongside your existing host. Step 2: pre-migrate historical mail, contacts, calendars to Workspace. Step 3: schedule a cutover window (typically a weekend or off-hours) when MX records flip from the old host to Workspace. Step 4: a final incremental sync catches any mail delivered during the cutover. Step 5: keep the old host live for 30 days as a fallback before decommissioning. We have done this from M365, Zoho, Exchange, cPanel, and on-prem IMAP ÔÇö share your current setup and we will scope it.