About the Role

Aarav Infotech is looking for a Billing Associate to manage day-to-day billing operations across our client base, covering invoicing, contract renewals, and payment follow-ups. This is a detail-oriented, ownership-driven role suited to someone who can keep records accurate, chase overdue payments professionally, and work closely with the support and sales teams to resolve client queries.

Key Responsibilities

• Generate and issue invoices for contracts, renewals, and other billable services on time.
• Track outstanding payments and follow up with clients by phone and email until payment is received.
• Maintain accurate, up-to-date records of invoices, receipts, dues, and payment status in the CRM or billing system.
• Reconcile payments received against invoices raised and flag discrepancies for resolution.
• Coordinate with the support and sales teams to confirm billable work before invoicing and to resolve billing disputes.
• Monitor contract renewal dates and raise renewal invoices ahead of expiry.
• Escalate chronic non-payment or high-risk accounts to the Accounts Manager with clear supporting records.
• Maintain documentation for GST, TDS, and other statutory requirements on client invoices.
• Prepare periodic reports on outstanding dues, collection efficiency, and ageing receivables.

Required Skills

• Clear verbal and written English, particularly for professional payment follow-up.
• Confidence in speaking with clients over calls and email regarding payments and dues.
• Working knowledge of MS Excel or Google Sheets for tracking and reconciliation.
• Strong attention to detail and accuracy in maintaining financial records.
• Good organisational skills and the discipline to follow up consistently without letting dues slip.
• Willingness to learn the CRM and billing tools used internally.

Qualifications

• Graduate in commerce, accounting, finance, or a related discipline preferred.
• Freshers with strong Excel skills and clear communication will also be considered.

Why Join Us

• A dynamic environment that encourages learning and professional growth.
• Friendly and collaborative corporate culture.
• Comprehensive corporate leave benefits.
• Corporate medical insurance coverage.