Billing Associate
About the Role
Aarav Infotech is looking for a Billing Associate to manage day-to-day billing operations across our client base, covering invoicing, contract renewals, and payment follow-ups. This is a detail-oriented, ownership-driven role suited to someone who can keep records accurate, chase overdue payments professionally, and work closely with the support and sales teams to resolve client queries.
Job Details
- Job Type: Full-time
- Location: Bhubaneswar (work from office)
- Experience: Freshers welcome (0 to 2 years)
- Reports To: Accounts Manager
Key Responsibilities
- Generate and issue invoices for contracts, renewals, and other billable services on time.
- Track outstanding payments and follow up with clients by phone and email until payment is received.
- Maintain accurate, up-to-date records of invoices, receipts, dues, and payment status in the CRM or billing system.
- Reconcile payments received against invoices raised and flag discrepancies for resolution.
- Coordinate with the support and sales teams to confirm billable work before invoicing and to resolve billing disputes.
- Monitor contract renewal dates and raise renewal invoices ahead of expiry.
- Escalate chronic non-payment or high-risk accounts to the Accounts Manager with clear supporting records.
- Maintain documentation for GST, TDS, and other statutory requirements on client invoices.
- Prepare periodic reports on outstanding dues, collection efficiency, and ageing receivables.
Required Skills
- Clear verbal and written English, particularly for professional payment follow-up.
- Confidence in speaking with clients over calls and email regarding payments and dues.
- Working knowledge of MS Excel or Google Sheets for tracking and reconciliation.
- Strong attention to detail and accuracy in maintaining financial records.
- Good organisational skills and the discipline to follow up consistently without letting dues slip.
- Willingness to learn the CRM and billing tools used internally.
Qualifications
- Graduate in commerce, accounting, finance, or a related discipline preferred.
- Freshers with strong Excel skills and clear communication will also be considered.
Why Join Us
- A dynamic environment that encourages learning and professional growth.
- Friendly and collaborative corporate culture.
- Comprehensive corporate leave benefits.
- Corporate medical insurance coverage.