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Billing Associate

Bhubaneswar (Work from Office, Business Location) Full Time

About the Role

Aarav Infotech is looking for a Billing Associate to manage day-to-day billing operations across our client base, covering invoicing, contract renewals, and payment follow-ups. This is a detail-oriented, ownership-driven role suited to someone who can keep records accurate, chase overdue payments professionally, and work closely with the support and sales teams to resolve client queries.

Job Details

  • Job Type: Full-time
  • Location: Bhubaneswar (work from office)
  • Experience: Freshers welcome (0 to 2 years)
  • Reports To: Accounts Manager

Key Responsibilities

  • Generate and issue invoices for contracts, renewals, and other billable services on time.
  • Track outstanding payments and follow up with clients by phone and email until payment is received.
  • Maintain accurate, up-to-date records of invoices, receipts, dues, and payment status in the CRM or billing system.
  • Reconcile payments received against invoices raised and flag discrepancies for resolution.
  • Coordinate with the support and sales teams to confirm billable work before invoicing and to resolve billing disputes.
  • Monitor contract renewal dates and raise renewal invoices ahead of expiry.
  • Escalate chronic non-payment or high-risk accounts to the Accounts Manager with clear supporting records.
  • Maintain documentation for GST, TDS, and other statutory requirements on client invoices.
  • Prepare periodic reports on outstanding dues, collection efficiency, and ageing receivables.

Required Skills

  • Clear verbal and written English, particularly for professional payment follow-up.
  • Confidence in speaking with clients over calls and email regarding payments and dues.
  • Working knowledge of MS Excel or Google Sheets for tracking and reconciliation.
  • Strong attention to detail and accuracy in maintaining financial records.
  • Good organisational skills and the discipline to follow up consistently without letting dues slip.
  • Willingness to learn the CRM and billing tools used internally.

Qualifications

  • Graduate in commerce, accounting, finance, or a related discipline preferred.
  • Freshers with strong Excel skills and clear communication will also be considered.

Why Join Us

  • A dynamic environment that encourages learning and professional growth.
  • Friendly and collaborative corporate culture.
  • Comprehensive corporate leave benefits.
  • Corporate medical insurance coverage.

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